We will submit all primary insurance claims for you; however, our office does not file to any secondary insurance companies. Patients with dental insurance must provide accurate and complete insurance information for our office to effectively submit insurance claims. We will be happy to file for your insurance benefits as a courtesy to you, and we will fully attempt to help you receive full insurance benefits! However, you will be responsible for the remaining balance not covered by your insurance company, including all fees considered above your insurance company’s usual and customary fee schedule. Our office does not determine your dental benefits as our relationship is ultimately with you and not your dental insurance company. Although rare, some insurance carriers will not reimburse our office directly. In such instances, you will be responsible for the full cost of each visit at the time services are provided, and your insurance company will send you the reimbursement check directly. Should your child require treatment, we will put together a treatment plan for you. This will include a breakdown of all applicable fees, and an estimate of all costs due the day treatment is administered. Our office will send a pre-treatment estimate request to your insurance company to obtain a better estimation of insurance coverage prior to treatment.
We want to provide our patients with the finest treatment available and base our treatment recommendations on what will be best for your child rather than what your insurance company does or doesn't pay. Every effort will be made to provide a treatment plan fitting your timetable and budget! Our primary goal is to provide your child with the best possible treatment in a safe environment, using high quality supplies and medications.
Preventive Appointments - For your comfort one parent/guardian is welcome (but not required) to accompany your child to the operatory. We do encourage self-independence to help promote the growth and development of your child, however our providers will request parent/guardian present for the provider examination recommendations. For the safety and privacy of the other patients all others, including children that are not scheduled at this appointment, are asked to remain in the reception room.
Operative Appointments - Although it is not recommended, one parent/guardian is allowed in treatment operatory during operative procedures if you feel your presence will benefit your child. For the safety of your child, the staff, and the doctor, we ask that you assume the role of a silent observer during all treatment.
Cell Phones - We ask that you refrain from cellular use while in the clinical areas. For the privacy of our staff and doctors, we do not allow videos or pictures to be taken while we are treating your child.